317-775-7929

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FAQ

Paintless Dent Repair (PDR) is a technique that involves getting under the dent, using specialized tools wielded by expert technicians to gently push the dent out and restoring the metal back to its original shape.

Paintless Dent Repair (PDR) is the best choice, because unlike traditional repairs, PDR restores your vehicle to pre storm condition without affecting the resale or trade in value. Our mission is to get your car back to its original condition so that you can get back to enjoying driving it as soon as possible!

Traditional repairs can involve stripping the original paint job off the vehicle and in some extreme cases cutting off the roof.  These types of repairs must be reported to carfax hurting the resale or trade in value.

For most of our customers there is zero cost to them. We deal directly with your insurance company and we can cover of your deductible up to $500 dollars. In some cases we can cover up to $1000 for qualifying vehicles

We have a corporate relationship with Enterprise Rent-A-Car. If you have rental coverage on your policy we will set up the reservation for you and if you do not have rental coverage we will cover the rental cost for you.

We can have your car back to you within a few days after approval from your insurance company. Time is also dependent on parts and arrival time. As we do not use paints, our repairs take much less time to complete. Our work does not need drying or curing time, and so as soon as we have completed the work, you can drive your vehicle away.

We make the whole process for you as easy as possible.  We can help with filing the claim, as soon as that is done we get you into a rental vehicle and we take it from there.  Once your vehicle is in our shop we will create the estimate, schedule the insurance agent for approval and then complete the repairs.  Once the repairs have been completed we meet back up with you to give you back your vehicle fully restored from the hail damage.

NO!  There are 2 types of claims.  Comprehensive and Collision.  Collision claims are for things like accidents where someone is at fault.  Comprehensive claims are no fault claims.  Hail is an act of weather and therefore hail claims can not raise your individual rates.

Absolutely. We are so confident with our services that we will guarantee all the work we complete for life. That’s right; we give a full lifetime guarantee to all our customers as we know the work we complete will withstand the test of time!

Being veteran owned and operated, we have a strong sense of community.  We chose to partner with First Responders Children’s Foundation to honor those who have fallen in the line of duty and to support their families.  First Responders Children’s Foundation was established after 9/11 to take care of more than 800 children who lost a parent that day.  For the past 19 years, the Foundation has made a positive impact on the children of those who lost their lives defending ours. 100% of donations go to the children since a generous sponsor, CSX railroad, has covered administrative costs for the past two years.

Yes! All our work supports the environment as we do not use any chemicals or paints to complete the work. There is also no sanding, and we do not use any hazardous materials in our work. This means that you can have the work completed to a high standard without causing any damage to the environment!

The value of your vehicle is significantly less and will affect the trade in or resale value.  You pay to be protected against hail damage, let us fix it for you and restore the value of your vehicle back to pre storm condition.

Sometimes it’s not always the best idea to keep the insurance check. For starters, once you’ve already claimed damage, you can’t claim it again, even if you don’t use the resulting money on repairs. A good amount of the time the initial check can be a low ball offer from your insurance company. You will first want to get an accurate quote from the company you are having do the work.

R AND R HAIL REPAIR

All you need to do is give us a call or submit a form and we will be on our way to repair your car damage.

QUICK INFO

Monday-Saturday: 9am to 5pm; Sunday: 10am to 5pm
2901 Classen Blvd, Norman, OK 73071 107 S West St., PO Box 303, Arcadia, IN 46030
+1(405) 777-2347 Norman +1 (317) 775-7927 Arcadia
tim@randrhail.com